Privacy Policy
Corporate Filing (“we”, “us”, or “our”) operates the website corporatefiling.ca and provides services related to corporate filings, business registry searches, document retrieval, name reservations, profile reports, and related support in Canada.
We are committed to protecting your privacy and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any other applicable Canadian privacy laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
1. What Personal Information We Collect
We collect personal information that you voluntarily provide when using our services, such as when you submit requests for searches, filings, corrections, certificates, or other corporate services. This may include:
- Contact details (e.g., name, email address, phone number, mailing address)
Business-related information (e.g., corporation name, number, director/officer names, details about your entity or creative/business work if relevant)
Payment information (handled securely by third-party processors—we do not store full card details)
Any additional details you provide in forms, emails, or communications
We also automatically collect certain usage information, such as:
- IP address
Browser type and device information
Pages visited, date/time of access, and referring URLs (via cookies and similar technologies)
2. How We Use Your Personal Information
We use your personal information only for the purposes for which it was collected or as otherwise permitted by law, including to:
- Provide, process, and deliver our corporate filing, search, retrieval, and support services
- Communicate with you about your requests, orders, updates, or inquiries
- Verify identity and prevent fraud or unauthorized use
- Improve our website, services, and user experience
- Comply with legal obligations, respond to court orders, or protect our rights
We do not use your personal information for marketing purposes unless you have given us your express consent.
3. How We Share Your Personal Information
We may share your personal information in limited circumstances:
- With trusted service providers (e.g., hosting providers, payment processors, email services, or third-party registry access tools) who assist us in operating our services—these providers are contractually required to protect your information and use it only for the purposes we specify
- To government authorities, registries, or law enforcement if required by law, subpoena, or to protect the rights, property, or safety of Corporate Filing, our users, or the public
- In the event of a business transition (e.g., merger or sale), subject to continued privacy protections
We do not sell your personal information to third parties
4. Consent
By providing us with your personal information or using our services, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw consent at any time (subject to legal or contractual restrictions and reasonable notice) by contacting us. Withdrawing consent may limit our ability to provide certain services.
5. Security of Your Personal Information
We implement reasonable physical, technical, and organizational safeguards appropriate to the sensitivity of the information to protect it from loss, theft, unauthorized access, disclosure, copying, use, or modification. While no method of transmission over the Internet or electronic storage is completely secure, we take commercially reasonable steps to protect your data.
6. Retention of Personal Information
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once no longer needed, it is securely destroyed or anonymized.
7. Your Privacy Rights
nder PIPEDA, you have the right to:
- Access your personal information held by us
- Request corrections if it is inaccurate or incomplete
- Withdraw consent for collection, use, or disclosure (where applicable)
- Request deletion of your information (subject to legal or contractual requirements)
To exercise these rights or make inquiries, contact our Privacy Officer using the details below. We will respond within 30 days (or as otherwise required by law) and may require verification of your identity.
8. Cookies and Tracking Technologies
We use cookies and similar technologies for essential site functionality (e.g., session management), analytics, and performance. You can manage or disable cookies through your browser settings, but this may affect site functionality.
9. Children's Privacy
Our services are not directed to individuals under the age of 19 (the age of majority in most Canadian provinces/territories). We do not knowingly collect personal information from minors. If we learn we have collected such information, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted here with a revised “Last updated” date. We encourage you to review it periodically.
11. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact our Privacy Officer:
Email: info@corporatefiling.ca
Mailing Address: [Insert your company’s full business address here, as required for PIPEDA openness/accountability]
We take your privacy seriously and value your trust. Thank you for choosing Corporate Filing.